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Posted: 12-Sep-23
Location: Remote, Finland
Type: Full Time
Categories:
Years of Experience:
Preferred Education:
The Business Intelligence Consultant will manage Fisher’s client support and revenue growth activities in Europe, working with Fisher’s team of business development executives worldwide. The primary function of this role will be to grow business with existing clients, while ensuring long-term satisfaction and value realization from their investment. The successful candidate will be a self-starter, with industry knowledge, and is able to work independently. This position will report to the Director of Business Intelligence - Consulting.
Responsibilities:
- Ultimate responsibility for satisfaction and retention of clients
- Support clients in their use of business intelligence tools, like FisherSolve
- Training, development, and coaching of new and existing users
- Catalyst for maximizing the clients’ value realization from Fisher
- Grow business (primarily at existing accounts) using consultative sales techniques
- Build, maintain and execute on an account plan for each client
- Inspire clients and provide industry thought leadership and insight
- Internal projects – product improvements, marketing support, etc.
Requirements:
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- 5+ years relevant work experience, 2+ years industry strongly preferred
- Bachelor’s/university degree, business, technical or engineering
- MBA or equivalent degree preferred
- Analytics, business intelligence or strategic planning experience
- Pulp & Paper industry knowledge and network/relationships
- Proficient in Microsoft Office software suite
- Public speaking skills (including group & individual training)
- Ability to create account plan and drive it to completion without oversight
- Travel flexibility, up to 25%
- Fluency in English required, other European languages a plus
