Under general supervision, performs technical/paraprofessional engineering and administrative tasks related to the issuance and processing of sewer permits including plan checking and calculating and collecting associated fees; reviews minor grading and site plans for elevational relationships for sewer facilities; schedule and may perform private sewer inspections; assists in the District’s Fats, Oils, and Grease (FOG) program; explains ordinances, requirements, and District codes and procedures to building contractors, architects, engineers, builders, and the general public; assists with the District’s GIS program, Sewer CCTV video program, DigAlert program, and Asset Management program; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or managerial staff. Exercises no supervision of staff.
This is a journey-level classification that is fully competent to perform a variety of responsible duties to assist in the provision of District services to the public. Incumbents perform a broad range of detailed, administrative, and technical support activities and are expected to know technical and specialized rules, regulations, policies, procedures, and activities related to the District’s permit function, including plan review, inspection techniques and methods, processing permit applications and issuing permits in accordance with established requirements, and conducting environmental impact assessments under supervision of the District engineer.
EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so that qualified employees can perform the essential functions of the job.
Works with the District engineer in the plan check process; reviews development plans to ascertain the amount of new plumbing fixtures and calculates and collects the appropriate fees.
Performs technical plan checks of minor grading and site plans to ensure compliance with District requirements.
Performs light drafting and project drawing preparation and designs in conjunction with the District Engineer.
Conducts research and performs records retrieval; identifies District infrastructure and manhole locations on District maps and conducts or assists with sewer marking requests.
Assists the public at the front counter, processes forms, permit applications, and plans necessary for the issuance of construction permits.
Responds to requests and inquiries from developers, contractors, engineers and the general public.
Provides information regarding engineering projects and information related to permit policies and procedures to the public.
Reviews permit applications, plans and specifications for compliance with applicable codes and standards.
Issues permits for minor projects or for large construction projects requiring fees and bonds, calculates fees in accordance with established fee schedules, inputs information into an electronic database.
Verifies required certificates of insurance and contractor’s state license.
Prepares and organizes monthly reports of permits issued, fees collected and types of projects for use by District staff.
Prepares environmental impact assessment, negative declaration, and notices of exemption statements for District projects in compliance with the California Environmental Quality Act (CEQA) under supervision of the District contract engineer.
Monitors environmental regulations, prepares routine documents, reports, and maintain project records.
Reads and interprets the District's Sewer Atlas and applies sewer charges to properties, as appropriate, taking into consideration sewer lines owned by other jurisdictions.
Administers the District’s Sewer Inspection Rebate Program (SIRP) including applicable fee waivers; assists residents participating in the program.
Assists in administering the District's trash collection program and special recycling programs; answers phones in a courteous and professional manner and provides information as requested; responds to resident complaints.
Coordinates final inspection clearances; determines that all fees have been paid prior to permit issuance and/or occupancy and utility releases; coordinates the microfilming of plans and blueprints.
May periodically perform inspections.
Monitors and coordinates office paperwork and activities, including binding bids, distributing mail, answering phones, printing flyers, and conducting a variety of special projects of a routine administrative nature.
Applies appropriate policies and procedures in determining completeness of applications, records, and reports; provides information and forms to the public; processes appropriate information.
Compiles information and data for statistical and financial reports; maintains a variety of statistical records; checks and tabulates statistical data.
Contacts the public and outside agencies in acquiring and providing information.
Maintains permit files.
Maintains accurate records and files; develops storage of records and retention schedules.
Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment, and multi-line telephones.
Performs related duties as required.
Basic construction and traffic safety principles and practices.
Basic civil engineering and construction principles and practices.
Engineering plans, legal descriptions, right-of-way procedures, drawings, and blueprints.
Engineering and inspection principles and concepts.
Processes for calculating fees, reviewing plans and issuing permits.
Inspection methods, techniques, principles and concepts.
Organization, procedures, and operating details of various District programs.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures.
Business letter writing and basic report preparation.
Business arithmetic and basic statistical techniques.
Principles of record keeping and correspondence/report preparation.
Basic understanding and knowledge of GIS systems.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
Perform engineering and mathematic calculations with speed and accuracy.
Understand and explain District policies, procedures, fees, and codes and regulations to the general public, permit applicants, and District staff.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules, regulations, policies, and procedures.
Read and interpret plans, specifications, related construction documents, and maps.
Calculate fees and/or penalties from plans.
Perform detailed, technical, and specialized program and permit support work.
Perform the full range of office and administrative support duties and tasks.
Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests and interruptions.
Compose correspondence and reports independently or from brief instructions.
Maintain accurate logs, records, and basic written records of work performed.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Make accurate arithmetic, financial, and statistical computations.
Operate office equipment and computer applications related to the work.
Make sound, independent decisions within established policy and procedural guidelines.
Organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Techniques used in dealing with the public and customer service.
EDUCATION AND EXPERIENCE
Any combination of training, experience, and certification that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Associate degree in Engineering or related field. One year customer service experience, including a high level of public contact.
LICENSES AND CERTIFICATIONS
Valid Class C California driver’s license and satisfactory driving record.
Ability to obtain Pipeline Assessment Certification issued by National Association of Sewer Service Companies within 14 months of employment.
About Costa Mesa Sanitary District
The Costa Mesa Sanitary District (CMSD) is located in the heart of Orange County, California and provides sewer and solid waste collection services to residents and businesses in the City of Costa Mesa and a small portion of the City of Newport Beach. CMSD is an independent special district that serves a population of over 116,700 and is governed by a Board of Directors who are elected at-large.